When strategy fails.
Price Waterhouse Coopers research shows that most businesses are failing to fully implement their strategies. Their research shows that strategies fail because businesses don't correctly align their capabilities and strategies.
This is no different for design studios...
The role of interviewing for strategy.
Steve Portigal is a research guru that Carol and I met in San Francisco a while back.
His take on research in a design studio was enlightening and helped us think a lot about how design studios can become more strategic through the right type of research.
You can get some of that wisdom from Steve when he presents a workshop at UX Australia in August. Take a look at the workshop content.
Are your clients mature design users?
Carol and I are currently researching the design maturity of Australian businesses. We have teamed up with 10 great design agencies who have generously given us access to their clients. The clients have in turn embraced the opportunity to look at how they can become a design led business.